Terms and Conditions

These terms and conditions form the basis of the contract between Value Learning Ltd and parents/guardian.  

Fees

Fees are payable in advance.   Rates for tuition are subject to change by Value Learning at any time. Parents will be notified of any such increase as they arise. Fees are non-refundable. You agree to pay the fees in advance by BACS and instalment by standing order where applicable.

  • Late payment will incur a charge of 5% of the outstanding balance of fees
  • Value Learning will impose a further £10.00 administration charge on each occasion that it becomes necessary to pursue a late payment.
  • Non-payment of any instalment may result in the pupil being excluded from further classes.

Value Learning offer sibling discount of 5% off fees for the second sibling if both complete a full academic session. This will be deducted from the last payment.

Deposit

A child may only attend classes once Value Learning has received the non-refundable deposit with the enrolment form. In the event of a child withdrawing from the course before the course commences, the course fee deposit will be retained and is not transferable. In the event of a child withdrawing from the course part way through the year, the course fee deposit is non-refundable deposit not transferable. It will be beneficial for the child to finish at the end of term in order maximise their learning. Please note you need to give 4 weeks’ notice to stop tuition altogether and there are no refunds of fees. If a pupil is withdrawn part way through the month, full payment for that month is charged.

Drop off and collection

Parents must register their children with the tutor and must collect at the end of the session at the designated area. We will keep children in the centre until they are collected by their parents or by another responsible adult (details must be given on the enrolment form).  Due to health and safety reasons, no child will be allowed to rush out into the car park to meet his or her parents. Persistent lateness to collect WILL incur extra charge at £5 for every 5 minutes.  Parents must ensure pupils are signed out on leaving.

Missed Lessons

Lessons missed by pupils due to school trips, sickness, holidays etc are not made up or credited. However, homework set for the missed session will be available for the pupil to complete. We do offer the option of a swap into an alternative scheduled class (subject to maximum number of pupils) in the event of a change in circumstances. Please note the cohort might not be on the exact topics covered in the previous class.    In the event that a session is cancelled by Value Learning, we will endeavour to make up the lesson. This could be on other teaching days and a supply tutor could be appointed to take any of the lessons. Alternatively, we may make up the time by increments over a couple of weeks.  However, we will not make up a lesson that has been cancelled due to circumstances beyond our control such as adverse weather conditions, natural crisis or a pandemic outbreak.  In the event that   lockdown is imposed due to COVID-19 or any other similar event, we will move on to virtual classes online, using Zoom or Teams.  Value learning Limited accepts no liability for unforeseen circumstances such as power outages, server down time, the functionality of the website or 3rd party applications.   

Curriculum resources:  All textbooks provided during the course remain the property of Value Learning and replacement copies of lost/damaged books must be purchased at the client’s expense. However, all workbooks, practice tests and homework sheets are included in the course fee. Any material purchased before the course will not be refunded.

Intellectual Property

The name “Value Maths” is a registered trademark and must not be used without express written consent of Value Learning Ltd. Furthermore, we have developed all of the mock exam materials and they are our IP and are not released to the public.

Personal Property: Value Learning does not accept liability for loss or damage to personal possessions brought to the Centre.

Pupil safety

We believe the safeguarding and safety of the pupils are paramount and therefore it is imperative that we take all the necessary steps to ensure compliance with rules of the centre. As parents it is your responsibility to always accompany your child to the Centre. Please do not drop them at the car park or at the entrance. If you arrive early, you may sit in your car with your child/children till the commencement of the class.  Children must not run down the corridors. VALUE LEARNING Ltd does not take responsibility for any falls or accidents arising from children/siblings running around or otherwise on the premises. 

At the end of the session, it is your responsibility to collect your child on time and sign out with the tutor as you leave the premises.  VALUE LEARNING will apply the levy for late charges due to persistent lateness. 

If someone else is picking up your child/children for the day, you must inform Value Learning by sending a text to the mobile number with the name, contact number and relationship to yourself as soon as possible. However, such persons must be included on the additional information on the enrolment form.  No child will be allowed to leave the premises without a parent/guardian.

Centre Rules

  • No food is to be brought into the teaching rooms – water is allowed.
  • Be polite and respectful towards adults and other children

Fire

In the unlikely event of fire, the tutors will evacuate children to the fire assembly point. It is vital that parents do not attempt to collect children from the Centre at this time.  Each child will be checked against the register before releasing them.

 

 

Homework

This should take at least 30 minutes a day but would exponentially increase over the academic year for 11 plus pupils. Parents must mark homework (all answers provided) and comment on significant difficulties a child may have in the homework diary. This will be addressed individually by the tutor in class.

Medical conditions

Parents must inform Value Learning of any medical conditions and /or allergies on the online enrolment form and take responsibility to update any medical conditions as they arise.

We will attempt to contact you in the event of an emergency, however if we are unable to do so, we need to be able to take necessary action. Parents hereby agree to give permission to the seeking of any necessary emergency advice or treatment. In addition, you agree not to bring your child to the Centre if he/she is ill or infectious.

Value Learning is not liable for any direct, incidental, consequential, indirect, special, punitive or similar damages arising out of the use of the tutoring service, or any errors or omissions in the content of the learning materials. You the client specifically waive any and all claims arising out of the use of this tutoring service.

Clients understand that while Value learning Ltd makes every effort to prepare your child for the 11+, SATS tests, GCSE, etc Value Learning Ltd do not guarantee attainment level in any exam or entry into Grammar or Independent schools. You agree to pay balance of fees by monthly standing order where applicable.

Schools Admission

It is the responsibility of parents to make applications to the Grammar or Independent schools. It is advisable for parents to visit schools of their choice on  open days before the 11+ exams. You should familiarise yourself with the admission policies and seek clarification from the school’s website or admission office if you have any queries.

Confidentiality

All information provided by our clients is confidential. However, there are some exceptions, for example information requested by a court, we will not release information to any other party without your consent. Value Learning is registered with ICO as regards to the Data Protection Act 2018. Please visit www.valuelearning.co.uk for our privacy policy.

By enrolling your child with Value Learning, you agree to these terms and conditions.

Value Learning Ltd reserves the right to amend these terms and conditions at any time